Our shipping cost is a standard fee of 4.90 euros and also free for orders over 40 Euro for orders to France.
The shipping cost to the European Union is a standard fee of 9.90 euros and free for orders over 60 Euro.
For the rest of the world, the standard fee is 12 Euro and also free for orders over 80 Euro.
Our delivery times vary according to the mode of transport selected from 3 to 5 working days on average by the maximum letter from the French post or by Colissimo to mainland France. This delay is 5-8 days on average for the other European countries and for the America zone in "small international package" format of the French post.
This delay could be not more than 8-14 days for any other part of the world.
Acceptance of the order also implies acceptance of the selected carrier. If for any reason Miss Merry® considers that this carrier is not the most suitable for the delivery of a given order, the customer will be notified by email, and a different choice will be mutually agreed.
Miss Merry® will use the information as it has been transcribed to her, cannot be held liable in the event of non-delivery due to the entry of an incorrect recipient address.
Miss Merry® agrees to process any order within a maximum of 48 working hours following its validation.
Delivery will generally take place within the deadlines announced, but it may occasionally happen that for logistical reasons these deadlines are extended. Miss Merry® undertakes to inform her client by email if the failure is attributable to her. If deadlines cannot be met due to the carrier chosen by the customer, Miss Merry® cannot be held responsible.
Miss Merry® will systematically provide proof of shipment if provided with the selected mode of transport, which will include a tracking number available on the carrier's website. We cannot be responsible for a possible lack of follow-up by the carrier linked for example to a scanning error, or to a computer bug on the website of the carrier.
Certain elements of force majeure can discharge Miss Merry® from the obligation to deliver: strikes, fires, riots, natural disasters, but also the impossibility of being able to obtain adequate supplies constitute a discharge from this obligation.